Glossary · Model mechanics
Agentic AI
Also said as
AI agentagentsagentic workflows
Agentic AI is when an AI tool doesn't just answer but acts — running jobs on a schedule, using your other software, completing multi-step work on its own.
Why it matters to your business
It's the difference between asking a chatbot for a weekly report and having one delivered every Monday — real time savings, and the direction every platform is moving.
The catch · what vendors don't say
An agent with access to your email, files, and accounts is a bigger trust decision than a chat window — permission levels and what the agent can touch deserve a hard look.