Glossary · Privacy & data
Data residency
Also said as
data locationEU hostingwhere is my data stored
Data residency is the country where your information physically sits on a server — and it decides which government's laws can reach it.
Why it matters to your business
If your clients require EU-only or US-only data handling, residency is the feature that makes or breaks the deal — no amount of encryption moves the servers.
The catch · what vendors don't say
Some platforms simply don't offer the region you need — one voice vendor in our directory has no EU hosting at any tier.